Knowledge sharing behavior: a critical thinking, implications and future agenda

Ni Putu Santi Suryantini; Ni Putu Ayu Darmayanti; I Wayan Edi Arsawan

doi:10.31520/2616-7107/2020.4.1-2

Ni Putu Santi Suryantini Udayana University, Bali, Indonesia http://orcid.org/0000-0002-4759-7671
Ni Putu Ayu Darmayanti Udayana University, Bali, Indonesia http://orcid.org/0000-0001-9796-9659
I Wayan Edi Arsawan Politeknik Negeri Bali, Badung, Indonesia http://orcid.org/0000-0001-8493-5249

DOI: https://doi.org/10.31520/2616-7107/2020.4.1-2

Abstract

Introduction. Entering the industrial revolution 4.0 and society era 5.0, organizations are required to develop themselves based on intensive knowledge management. Organizations need, capture and represent knowledge, exchange and reuse it for different processes and applications, virtually creating an appropriate environment that stimulates the transfer and use of knowledge. This study provides insight into the importance of sharing knowledge in organizations while providing critical thinking to existing literature so that it can provide a new perspective in researching knowledge sharing.

Aims and Task. The purpose of this study is to provide a structured and detailed analysis and knowledge map of knowledge-sharing practices based on approaches that can be used as the basis for research and analysis contributes to the importance of knowledge-sharing for improving the quality of team and organization management.

Result. This study presents four gap management practices that can be used as a basis in research and analysis, contributing to the importance of sharing knowledge to improving the quality of management in teams and organizations. The first gap is about elaboration theory between resource-based view and social exchange theory, second about the divergence of the results of empirical studies where research on antecedents of knowledge sharing is mostly done at large companies, third is the substance of the practice of knowledge sharing in an organization, and fourth is the capability of human resources in conducting knowledge sharing practices.

Conclusion. This research provides insight that knowledge sharing is a crucial element for the development of individuals, teams, and organizations. Knowledge plays an important role in intellectual capital inventory that can be used as knowledge creation, which is useful in improving employee competitiveness and skills, increasing manager's analysis of change and turbulence, improving business performance and competitive advantage of organizations to build superior performance. Future research is to examine the relationship of knowledge sharing with variables of organizational behavior, psychology, human resource practices, and strategic management.

Keywords:

knowledge sharing, critical thinking, employee performance, organizational performance, human resources, organizational behavior

References

1. Katic, Andrea., Cosic, I., Andelic, G., & Raletic, S. (2012). Review of Competitiveness Indicates that Uses Knowledge As Criterion. Acta Polytechnica Hungarica, 9 (5), 25-44.
2. Nonaka, I., and Takeuchi, H. (1995). The Knowledge Creating Company: How Japanese Companies Create the Dynamic of Innovation. New York: Oxford University Press.
3. Pugna, I. B., & Boldeanu, D.-M. (2014). Factors affecting establishment of an institutional knowledge management culture – a study of organizational vision, Accounting and Management Information Systems, 13(3), 559-583.
4. Hooff B.V., & Weenan F. D. (2004). Committed to Share: Commitmant and CMC Use as Antecedents of Knowledge Sharing. Knowledge Process Management. 11. 13-24.
5. Ozlen, Muhammed Kursad. (2015). Knowledge Sharing Behaviour of Bosnian Enterprises. Accounting and Management Information System, 14 (3), 575-590.
6. Masa’Deh, Raed., Obeidat, Bader Yousef., Zyod, Diana Shawqi., & Gharaibeh, Ala’a Hamdi. (2015). The Associations among Transformational Leadership, Transactional Leadership, Knowledge Sharing, Job Performance and Firm Performance: A Theoritical Model. Journal of Social Sciences, 4 (2), 848-865.
7. Waheed, Hira., Qureshi, Tahir Masood., Khan, M. Aslam., & Hijazi, Syed Tahir. (2013). Mediating Role of Knowledge Sharing: Organizational Performance for Competitive Advantage and Inovation. African Journal of Business Management, 7(7), 536-547.
8. Penrose, E. (1959). The Theory of the Growth of The Firm (Fourth Edition). New York United States: Oxford University Press Inc., New York
9. Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17 (1), 99-120.
10. Menguc, B., Auh, S., & Ozane, L. (2010). The Interractive Effect of Internal and External Factors on a Proactive Environmental Strategy and its Influence on a Firm Performance. Journal of Business Ethics, 94, 279-298.
11. Rauch, A., Frese, M., & Utsch, A. (2005). Effects of Human Capital and Long Term Human Resources Development and Utilization on Employement Growth of Small Scale Business: an Causal Analysis. Enterpreneurship Theory and Practice (Nopember), 681-698.
12. Grant, R.M. (1991). The Resource Based Theory of Competitive Advantage: Implications for Strategy Formulation. California Management Review (Spring), 114-135.
13. Chen, T.Y., Hung, K.P., & Theseng, C. (2010). The Effect of Learning Capacity, Transparency and relatuinship Quality on Inter-Organizational Learning. International Journal of Management, 107 (7), 997-1017.
14. Teece, D.J., Pisano, G., & Shuen, A. (1997). Dynamic Capability and Strategic Management. Strategic Management Journal, 18 (7), 509-533.
15. Lin, Hsiu-Fen. (2007). Knowledge Sharing and Firm Inovation Capability: An Empirical Study. International Journal of Manpower, 28 (3/4), 315-332.
16. Jordan, J. & P. Jones (1997), Assessing Your Company’s Knowledge Management Style. Long Range Planning, 30(3), 322-323, 392-398.
17. Wang, S., & Noe, R.A. (2010). Knowledge Sharing: a review and directions for future research”, Human Resource Management Review, 20.115-131.
18. Polanyi, M. (1966). The logic of tacit inference. Philosophy, 41(155), 1-18.
19. O’Dell, C. & Hubert, C. (2011). The New Edge in Knowledge: How Knowledge Management is changing the way we do business (1st ed.), Wiley
20. Yang, C., & Chen, L.C. (2007). Can Organizational Knowledge Capabilities Affect Knowledge Sharing Behavior? J. Inf. Sci, 33(1), 95-109.
21. Silvi, R, & Cuganesan, S. (2006). Investigating the Management of Knowledge for Competitive Advantage: A strategic Cost Management Perspective. Journal Intellectual Capital, 7(3), 309-325.
22. Marques, D.P., & Simon, F. J. (2006). The Effect of Knowledge Management Practices on Firm Performance. Journal Knowledge Management, 10(3), 143-156.
23. Kalseth, K., & Cummings, S. (2001). Knowledge management: Development strategy or business strategy?. Information Development, 17(3), 163-172.
24. Horvat, A., Dobrota, M., Krsmanovic, M., & Cudanov, M. (2015). Student perception of Moodle learning management system: a satisfaction and significance analysis. Interactive Learning Environments, 23(4), 515-527.
25. Blau, P. (1964). Power and exchange in social life. New York: Wiley.
26. Wong, W. L. P., & Radcliffe, D. F. (2000). The tacit nature of design knowledge. Technology Analysis & Strategic Management, 12(4), 493-512.
27. Egbu, C. O., Hari, S., & Renukappa, S. H. (2005). Knowledge management for sustainable competitiveness in small and medium surveying practices. Structural survey.
28. Arsawan, I. W. E. (2019). Intellectual capital and innovation culture: evidence from SMEs performance in Indonesia. Economics. Ecology. Socium, 3(4), 10-18.
29. Ahmad, F. (2018). Knowledge sharing in a non-native language context: Challenges and strategies. Journal of Information Science, 44(2), 248-264.
30. Julpisit, A., & Esichaikul, V. (2019). A collaborative system to improve knowledge sharing in scientific research projects. Information Development, 35(4), 624-638.
31. Yankovyi, O., Goncharov, Yu., Koval, V., & Lositska, T. (2019). Optimization of the capital-labor ratio on the basis of production functions in the economic model of production. Naukovyi Visnyk Natsionalnoho Hirnychoho Universytetu, 4, 134-140.
32. Ayanbode, O. F., & Nwagwu, W. E. (2020). Collaborative technologies and knowledge management in psychiatric hospitals in South West Nigeria. Information Development, 0266666919895563.