Assessing the Impact of Hospital Accreditation on Healthcare Quality Management and Provision of Medical Services
DOI:
https://doi.org/10.61954/2616-7107/2026.10.2-8Keywords:
Certification, Healthcare, International Accreditation, Medical Personnel, Quality Management.Abstract
Background. The healthcare system plays a pivotal role in implementing socio-economic, medical, and public health measures to safeguard fundamental human rights, specifically health protection, disease prevention, timely treatment, and the extension of life expectancy. This study examines the requirements for medical institutions to obtain certification from international organisations, analyses hospital accreditation in Georgia, examines the current state of healthcare quality, and outlines future perspectives.
Purpose. The study aims to assess the effectiveness of accreditation as a mechanism for improving hospital medical services through accreditation and was conducted using a structured questionnaire administered to medical personnel.
Findings. The objective of the data analysis was to determine the quality of healthcare services provided by clinics to the population and to assess staff awareness of the responsibility of hospital quality management units to ensure service quality, using SPSS software. Additionally, healthcare employees consider implementing international accreditations in medical institutions. General and advanced statistical analyses were used to explore these issues. A total of 336 valid responses from healthcare personnel employed in private clinics in Georgia were included in the analysis. Spearman’s correlation analysis identified a statistically significant positive relationship between perceived improvements in healthcare quality and staff engagement in accreditation-related activities. Furthermore, the chi-square test demonstrated a significant association between clinic location and awareness of international accreditation organisations. The findings also revealed that most respondents perceived accreditation as an important mechanism for improving patient safety, organisational management, and the overall quality of healthcare services.
Implications. Hospital executives must establish dedicated institutional support units to structurally reduce the administrative burden on medical personnel during accreditation transitions. Furthermore, healthcare policymakers can use these empirical insights to design targeted financial and mental health incentive frameworks for the staff. Ultimately, integrating these findings into national strategies will optimise the execution of mandatory compliance policies, turning regulatory pressure into a sustainable mechanism for hospital service quality and competitiveness.
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